I returned a tea pot that was broken..you issued me a refund ( thank you ) and I ordere...

GetHuman-curtismy's customer service issue with Amazon from July 2018

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The issue in GetHuman-curtismy's own words
I returned a tea pot that was broken..you issued me a refund ( thank you ) and I ordered another one which arrived just fine...then you tell me that you did not receive the tea pot ..and recharged my credit card...It was returned and you say so in my account ...I have the return slip, the statement it was returned on May **, and then you send me a notice that my card was charged for non *return...I can't find a way to send you all the information...I have copies of all of it which I can send to you...need an address to send it too...order* ***-*******-******* It was a Mueller speed boil tea pot. so if you need to have me send all of this to you OK, give me an address or maybe you can just look into it and tell me you re-credited my credit card..thanks Myrna Frame

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Amazon

Customer service issue
Reported by GetHuman-curtismy
Jul 18th, 2018 - 5 years ago
Fixed
Seen by 4 customers so far
Similar issue to 25997 others
0 customers following this
Items needed
Email address on the account
Order number
Name on the account
Billing address

Timeline

GetHuman-curtismy started working on this issue
Jul 18th, 2018 12:56am
GetHuman-curtismy indicated the issue is not fixed yet.
Jul 19th, 2018 2:58pm
GetHuman-curtismy indicated the issue is not fixed yet.
Jul 21st, 2018 7:59pm