We have an Amazon Fire Kids tablet we purchased in February ****. Currently, it is not...

GetHuman870802's customer service issue with Amazon from July 2018

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The issue in GetHuman870802's own words
We have an Amazon Fire Kids tablet we purchased in February ****. Currently, it is not taking a charge. We plug the charger in and the tablet is not responding. The tablet came with a * year No-Worry guarantee. I was wondering how I go about getting the tablet fixed and*or replaced, but we no longer have the box it came in. Is it still possible to get it replaced? If so, what steps do I need to take?
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Amazon

Customer service issue
Reported by GetHuman870802
Jul 11th, 2018 - 5 mons ago
I have an issue with Amazon too
Not resolved
Seen by 20 customers so far
Similar issue to 23830 others
2 customers following this
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Timeline
GetHuman870802 started working on this issue
Jul 11th 5:43pm