I ordered the samsung *n* pro mobile on **.*.**** vide order No*** ******* ******* dt...

GetHuman-jlmmehra's customer service issue with Amazon from June 2018

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The issue in GetHuman-jlmmehra's own words
I ordered the samsung *n* pro mobile on **.*.**** vide order No*** ******* ******* dt.**.*.** (Black) and received on *.*.****.The mobile in question is not in good taste. Whats App is missing FM is not upgraded.No torch light. My father is senior citizen .He used to listen.the old classic songs of rafi Lata. There is no booklet in box which guide me download songs. The mobile is meaningless to my father. He wanted to exchange this mobile with REDmi * black with a cost of *****-.Please exchange the set.
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Customer service issue
Reported by GetHuman-jlmmehra
Jun 6th, 2018 - a yr ago
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GetHuman-jlmmehra started working on this issue
Jun 6th, 2018 12:09am
GetHuman-jlmmehra indicated the issue is not fixed yet.
Jun 6th, 2018 7:23am