I subscribed to Anazon Prime. Which it was my understanding that Prime music was includ...

GetHuman692122's customer service issue with Amazon from May 2018

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The issue in GetHuman692122's own words
I subscribed to Anazon Prime. Which it was my understanding that Prime music was included. I was charged the $**.** memebership fee on May **. Then I find i have been charged $**.** for Prime music. Why am I charged for a service that was shown to be included with my prime membership. I want a refund of the $**.** that I was charged for the Prime mysic and i would like for all subscriptions to Prime and Prime music cancelled on June **th. Before I am charged another month of fees. I do not want to have to deal with this every month, being double charged and having to call for a refund. So I just want them both cancelled before the next billing cycle comes due. But I do not want it cancellwd before I use the month of Prime I have paid for already.
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Customer service issue
Reported by GetHuman692122
May 17th, 2018 - 10 mons ago
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Seen by 7 customers so far
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GetHuman692122 started working on this issue
May 17th, 2018 12:38am