Sir,**i have purchased micromax mobile (canvas * lite Q*** dual ** gb maple wood) onlin...

GetHuman-dwivedir's Technical and Service Support issue with Amazon from May 2018

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The issue in GetHuman-dwivedir's own words
Sir,**i have purchased micromax mobile (canvas * lite Q*** dual ** gb maple wood) online from amazon website on ** feb ****. My mobile is not working properly so I contacted to micromax service center.At service center they told that my mobile is not registered so first registered it from the company where it was purchased . I talked to SARF sales and service department and they assured me to take my mobile back from my home and changed it . but still today their is no response. I contacted to micromax help line they told me that ***This is to inform you that the product purchased by you through the e-commerce website "Amazon" is not a genuine Micromax product but a counterfeit product being sold as Micromax product. Hence, Micromax after-sales services cannot be provided to you for the said counterfeit product. Kindly approach "Amazon" from whom you purchased the said counterfeit product.* *Model- Q*****IMEI- *********************************now tell me whose is in guilty ,I have puchase this product from your website so it is your responsibility to give genune seller. if that seller is not responding , not giving me proper solotion so i want my money back . * details of mobile....*Ordered on ** February **** Order* ***-*******-********Invoice Number:* IN-*****Invoice Details:* TN-*********-*****Invoice Date:* **.**.*****Sold By:*SARF TRADERS*Old No*New No. *****, EVK Sampath Road, *nd*Floor, Vepery*Chennai, TAMIL NADU, *******Shipping Address:*rashmi dwivedi *rashmi dwivedi********, lajpat nagar*KANPUR, UTTAR PRADESH, *******IN
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Amazon

Technical and Service Support issue
Reported by GetHuman-dwivedir
May 1st, 2018 - a yr ago
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GetHuman-dwivedir started working on this issue
May 1st, 2018 6:16am
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May 1st, 2018 6:16am
GetHuman-dwivedir indicated the issue is not fixed yet.
May 1st, 2018 7:19am