Hi I am brand new at this and not in any hurry. I am taking my time and want my account...

GetHuman644938's customer service issue with Amazon from May 2018

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The issue in GetHuman644938's own words
Hi I am brand new at this and not in any hurry. I am taking my time and want my account setup correctly. My issue is that I signed up as an individual but I got charge for the professional plan. I did not pay right away because I making sure that I passed the KYC information. I wanted to be sure that I did not pay for something that I would not be able to receive. Luckily my documents were good enough and am now an Amazon seller. I have begun watching the setup videos. This is where I found how to change your account type and discovered that even though I signed up as an individual the plan I was put on and charged for was the professional plan. I already downgraded my account but I need to deal with the charge that I should have not been charge before I make further progress in becoming an active seller.
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Amazon

Customer service issue
Reported by GetHuman644938
May 1st, 2018 - a yr ago
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Seen by 1 customer so far
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Timeline
GetHuman644938 started working on this issue
May 1st, 2018 4:40am