Hi I am brand new at this and not in any hurry. I am taking my time and want my account...

GetHuman644938's customer service issue with Amazon from May 2018

1 view | 90010 similar | 0 following
Help with my Amazon issue
First: share to improve GetHuman644938's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman644938's next move: call Amazon.
The best way to get your problem resolved is to tap the button below to start calling Amazon. We will check on you later to see if it's fixed or needs to be escalated.
The issue in GetHuman644938's own words
Hi I am brand new at this and not in any hurry. I am taking my time and want my account setup correctly. My issue is that I signed up as an individual but I got charge for the professional plan. I did not pay right away because I making sure that I passed the KYC information. I wanted to be sure that I did not pay for something that I would not be able to receive. Luckily my documents were good enough and am now an Amazon seller. I have begun watching the setup videos. This is where I found how to change your account type and discovered that even though I signed up as an individual the plan I was put on and charged for was the professional plan. I already downgraded my account but I need to deal with the charge that I should have not been charge before I make further progress in becoming an active seller.

GetHuman644938 did not yet indicate what Amazon should do to make this right.

How GetHuman644938 fixed the problem

We are waiting for GetHuman644938 to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Amazon customer problems.
How Do I Return an Item from Amazon?How Do I Exchange an Item from Amazon?Does Amazon Pay for Shipping on Returns or Exchanges?How Do I Get a Refund from Amazon?How Do I Track My Amazon Return?
Do you have a customer issue as well?
We can help you get Amazon's attention and get better help faster. Tap below to get started.
Having Amazon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman644938 fixes it.
This email address isn't valid

Amazon

Customer service issue
Reported by GetHuman644938
May 1st, 2018 - 2 years ago
Not resolved
Seen by 1 customer so far
Similar issue to 90010 others
0 customers following this
Items needed
Email address on the account
Order number
Name on the account
Billing address

Timeline

GetHuman644938 started working on this issue
May 1st, 2018 4:40am

Paying Too Much for Cable?

We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.

Talk to Us Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies