I spoke with someone a couple of weeks ago about my amazon account and informed them of...

GetHuman639927's customer service issue with Amazon from April 2018

5 views | 10000 similar | 0 following
Help with my Amazon issue
First: share to improve GetHuman639927's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman639927's next move: call Amazon.
The best way to get your problem resolved is to tap the button below to start calling Amazon. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman639927 may need:
Email address on the account, Order number, Name on the account, and Billing address
The issue in GetHuman639927's own words
I spoke with someone a couple of weeks ago about my amazon account and informed them of a weird situation with my sign in and my email account. It was showing up under a email which did not belong to me. I was not able to view my order history. They told me that it was showing that there a number of different accounts that were under my email . So they had me associate my phone number instead of my email I was able to get in and see my history but now I can only do that on my phone and not my laptop or PC. I need to return an item that was recently ordered but can't print it because it does not show in my history when signing in from the PC. I tried to forward it to my email that I have always used with this account and then to the other email that I had used when I spoke to the customer service person. It will allow me to forward it but I can't print it. It is on my phone but I obviously can't print it from my phone either. I just my one and only account to exist without all these problems when signing in. Please help I love amazon but hate to think that I will stop using it cuz it is turning out to be more of a problem that it is worth.

GetHuman639927 did not yet indicate what Amazon should do to make this right.

How GetHuman639927 fixed the problem

We are waiting for GetHuman639927 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Amazon's attention and get better help faster. Tap below to get started.
Having Amazon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman639927 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman639927
Apr 29th, 2018 - 5 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 10000 others
0 customers following this


GetHuman639927 started working on this issue
Apr 29th, 2018 6:31pm

Paying Your Telecom Too Much?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Anytime: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies