Before contacting them, items GetHuman639927 may need:
Email address on the account, Order number, Name on the account, and Billing address
The issue in GetHuman639927's own words
I spoke with someone a couple of weeks ago about my amazon account and informed them of a weird situation with my sign in and my email account. It was showing up under a email which did not belong to me. I was not able to view my order history. They told me that it was showing that there a number of different accounts that were under my email . So they had me associate my phone number instead of my email I was able to get in and see my history but now I can only do that on my phone and not my laptop or PC. I need to return an item that was recently ordered but can't print it because it does not show in my history when signing in from the PC. I tried to forward it to my email that I have always used with this account and then to the other email that I had used when I spoke to the customer service person. It will allow me to forward it but I can't print it. It is on my phone but I obviously can't print it from my phone either. I just my one and only account to exist without all these problems when signing in. Please help I love amazon but hate to think that I will stop using it cuz it is turning out to be more of a problem that it is worth.
GetHuman639927 did not yet indicate what Amazon should do to make this right.
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