Please note: They are telling me an "Account Specialist" will contact me BY PHONE. Pr...

GetHuman622904's Technical and Service Support issue with Amazon from April 2018

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Top Tip from another customer
If you are having technical issues with your Sprint device then I suggest bringing the device into a store near you. You can use this locator to find the store - http://storelocator.sprint.com/locator/
The issue in GetHuman622904's own words
LOG IN ... Please note: They are telling me an "Account Specialist" will contact me BY PHONE. Problem is if they don't happen to catch me at home than I can not cal them back. They won't talk to my wife. They won't call on my scheduled. so if they don't happen to catch me (VERY likely) then I am out of luck for how much longer???This is absurd ESPECIALLY since I fixed the password that YOU broke and made an order. That you are apparently sending!?! CHAIN OF EVENTS:** - YOU broke my password.** - I tried *-* time to log in ** I used lost password link to fix what YOU BROKE.** logged in and CHECKED MY ACCOUNT THOROUGHLY* (noting wrong)** Made an order for about $** ** Then you guys broke my password AGAIN!!** Then I call over and over get put on hold for ** min, get yanked around. Answer many questions and the assistant admitted I got every detail right and that I knew about every recent order AND they are all ***% from the same device and same IP! What exactly do you guys need to straighten this out?!!!
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Amazon

Please note: They are telling me an "Account Specialist" will contact me BY PHONE. Problem is if they don't happen to catch me at home than I can not cal them back. They won't talk to my wife. They won't call on my scheduled. so if they don't ha...
Technical and Service Support issue
Reported by GetHuman622904
Apr 23rd, 2018 - 5 years ago
Not resolved
Seen by 10 customers so far
Similar issue to 10000 others
0 customers following this

Timeline

GetHuman622904 started working on this issue
Apr 23rd, 2018 9:35pm

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