Please note: They are telling me an "Account Specialist" will contact me BY PHONE. Pr...

GetHuman622904's Technical and Service Support issue with Amazon from April 2018

3 views
 | 
224367 similar
 | 
0 following
Help with my Amazon issue
First: share to improve GetHuman622904's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman622904's next move: call Amazon.
The best way to get your problem resolved is to tap the button below to start calling Amazon. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman622904 may need:
Email address on the account, Order number, Name on the account, and Billing address
Top Tip from another customer
If you are having technical issues with your Sprint device then I suggest bringing the device into a store near you. You can use this locator to find the store - http://storelocator.sprint.com/locator/
The issue in GetHuman622904's own words
LOG IN ... Please note: They are telling me an "Account Specialist" will contact me BY PHONE. Problem is if they don't happen to catch me at home than I can not cal them back. They won't talk to my wife. They won't call on my scheduled. so if they don't happen to catch me (VERY likely) then I am out of luck for how much longer???This is absurd ESPECIALLY since I fixed the password that YOU broke and made an order. That you are apparently sending!?! CHAIN OF EVENTS:** - YOU broke my password.** - I tried *-* time to log in ** I used lost password link to fix what YOU BROKE.** logged in and CHECKED MY ACCOUNT THOROUGHLY* (noting wrong)** Made an order for about $** ** Then you guys broke my password AGAIN!!** Then I call over and over get put on hold for ** min, get yanked around. Answer many questions and the assistant admitted I got every detail right and that I knew about every recent order AND they are all ***% from the same device and same IP! What exactly do you guys need to straighten this out?!!!
of you!
Unblock it now.
I have an issue with Amazon too
How GetHuman622904 fixed the problem
We are waiting for GetHuman622904 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Amazon's attention and get better help faster. Tap below to get started.
Having Amazon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman622904 fixes it.
This email address isn't valid

Amazon

Please note: They are telling me an "Account Specialist" will contact me BY PHONE. Problem is if they don't happen to catch me at home than I can not cal them back. They won't talk to my wife. They won't call on my scheduled. so if they don't happen to catch me (VERY likely) then I am out of luck for how much longer???This is absurd ESPECIALLY since I fixed the password that YOU broke and made an order. That you are apparently sending!?! CHAIN OF EVENTS:** - YOU broke my password.** - I tried *-* time to log in ** I used lost password link to fix what YOU BROKE.** logged in and CHECKED MY ACCOUNT THOROUGHLY* (noting wrong)** Made an order for about $** ** Then you guys broke my password AGAIN!!** Then I call over and over get put on hold for ** min, get yanked around. Answer many questions and the assistant admitted I got every detail right and that I knew about every recent order AND they are all ***% from the same device and same IP! What exactly do you guys need to straighten this out?!!!
Technical and Service Support issue
Reported by GetHuman622904
Apr 23rd, 2018 - a yr ago
I have an issue with Amazon too
Not resolved
Seen by 3 customers so far
Similar issue to 224367 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman622904 started working on this issue
Apr 23rd, 2018 9:35pm