Hi,*To whom it may concern,**I checked my emails today and checked my junk emails to de...

GetHuman2372787's customer service issue with Amazon.com (UK) from March 2019

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The issue in GetHuman2372787's own words
Hi,*To whom it may concern,**I checked my emails today and checked my junk emails to delete them when I noticed * emails from Amazon Order, each having the same subject of 'Amazon Order Confirmation'. These emails were sent to me on the following dates:*******************************************.*All these emails state the same information, which I have copied and pasted below for you to see:***Amazon Order Confirmation Amazon Order ******@***.com* Sent:** March **** **:***To:******@***.com**Amazon***Amazon Order Confirmation**Your Amazon account was used to buy a ***$ Gift Card on a computer or device that had not been previously associated with that Amazon account on Sunday February *, **** at **:**:** PM (GMT)**If you did not make these Purchase or you believe an unauthorized person has accessed your account, you should Verify Your Information as soon as possible account page at :** Cancel The Order **Details**Order ****-*******-*********Email delivery: Sunday, February *, **** at **:**:** PM (GMT)*Estimated delivery is in * minutes, but may be delayed in rare circumstances.*Learn more.**Your Orders***Send gift card(s) to: *****@***.com*Total Before Tax: $***.*****Order Total: $***.*****Sincerely,***We hope to see you again soon.**Amazon.**In the actual emails, the part that states 'Cancel The Order' had a link attached to it. I tried this first but when I clicked on this, it redirected me to another website called: Orders Checking but this did not tell me anything that I needed to know and causes me to become more concerned. Also, I have no idea who the person is who has or will be receiving this supposed gift card.*I have never previously used Amazon before and therefore don't have an Amazon account. I hope you understand that all of this is a huge cause for concern and is making me extremely worried and stressed. Please could you look into this and try to find out what this is about? *Thank you

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Amazon.com (UK)

Customer service issue
Reported by GetHuman2372787
Mar 4th, 2019 - 2 years ago
Not resolved
Seen by 11 customers so far
Similar issue to 13855 others
0 customers following this

Timeline

GetHuman2372787 started working on this issue
Mar 4th, 2019 8:05pm