I have had a problem with my order of some tights and I am ill and can not return. I ha...

GetHuman-goodfiel's customer service issue with Amazon.com (UK) from November 2018

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The issue in GetHuman-goodfiel's own words
I have had a problem with my order of some tights and I am ill and can not return. I have dizzy spells and can not even stand up with our falling over. I just received an email saying that dpd will be collecting my parcel tomorrow which I did not authorise or give consent for. I was not ever consulted before the delivery date was made and confirmed. I am outraged that someone arranged to end someone to my house with our telling me! I have said i will give pictures of the damaged product due to the fact i can't return and now people are making plans behind my back. I managed to cancel the dpd collection but how dare someone arranged a stranger to come round my house without telling me first! I'm sport of this sounds good but the product arrived damaged which wasn't my fault then someone is being rude and sending people to my house.
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Amazon.com (UK)

Customer service issue
Reported by GetHuman-goodfiel
Nov 28th, 2018 - 9 mons ago
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GetHuman-goodfiel started working on this issue
Nov 28th, 2018 8:55am