Before contacting them, items GetHuman-nikolst may need:
Order number, Billing address, Email address on the account (if applicable), and Name on account
The issue in GetHuman-nikolst's own words
Dear Sir * Madam,**I am writing to you to raise an issue about: Online & Mail Order**The issue that I have experienced was: I order memory cushion, in my profile is written that it was delivered, but I dont have it. There could be problem with address, when I control my order, there is my name correct - Nikol Stanisova, name of the street correct Trescientos **, town Adeje, TENERIFE, BUT there is Czech republic country. There is NO street Trescientos ** and Adeje town, Tenerife is one from Canary Islands, Spain. May be my cushin is lost? The correct country is, of course, Spain. It happend probably something wrong, when I made order, some automatic fill in the forms. I was born in Czech republic, I lived there, but know not, I live in Spain. I put in order my phone, but nobody called me :( Could you find my order and delivere relay to me, please? Thank you in advance. Nikol ****-*** *** *****It occurred on: ************I would like to have the cushion, which I ordered :)**I look forward to your prompt response on this matter. As recommended by Trading Standards, I would like to keep a complete record of my case, so please reply back via this email account.**Yours faithfully,**Nikol Stanisova**Registered email address *****@***.com *Order reference Order * ***-****************Avenida Trescientos ** *Adeje Tenerife ******
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