I have just discovered that I have been charged for Amazon Prime membership in the UK w...

GetHuman-ettorema's customer service issue with Amazon.com (UK) from October 2018

58 views | 2740 similar | 1 following
Help with my Amazon.com (UK) issue
First: share to improve GetHuman-ettorema's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-ettorema's next move: call Amazon.com (UK).
The best way to get your problem resolved is to tap the button below to start calling Amazon.com (UK). We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman-ettorema may need:
Order number, Billing address, Email address on the account (if applicable), and Name on account
The issue in GetHuman-ettorema's own words
I have just discovered that I have been charged for Amazon Prime membership in the UK when I cancelled my membership in July immediately after inadvertently joining. I live in Italy and I have Prime membership there. You have charged me for two months and I wish to be reimbursed immediately. I am extremely angry about this, because I often use Amazon UK either to send goods to my parents who still live there or have them sent to me directly to Italy. There would be no point in subscribing to Amazon Prime in the UK. I have just cancelled my membership (again) and I do not want to see any more charges on my credit card. I also want to see the two months I have been charged incorrectly refunded immediately.

GetHuman-ettorema did not yet indicate what Amazon.com (UK) should do to make this right.

How GetHuman-ettorema fixed the problem

We are waiting for GetHuman-ettorema to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Amazon.com (UK)'s attention and get better help faster. Tap below to get started.
Having Amazon.com (UK) issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-ettorema fixes it.
This email address isn't valid

Amazon.com (UK)

Customer service issue
Reported by GetHuman-ettorema
Oct 13th, 2018 - 4 years ago
Not resolved
Seen by 58 customers so far
Similar issue to 2740 others
1 customer following this

Timeline

GetHuman-ettorema started working on this issue
Oct 13th, 2018 2:00pm

Change of Address? Free Concierge.

Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you!

Call anytime: 888-959-6783Our concierge is unaffiliated and therefore able to compare deals (and schedule) across many companies