I have been informed that my order of sunglasses has been given to a resident in my app...
GetHuman-brnplimm's customer service issue with Amazon.com (Germany) from July 2018
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The issue in GetHuman-brnplimm's own words
I have been informed that my order of sunglasses has been given to a resident in my appartment block. I have been in all day and l heard nothing. Why do the people delivering things not leave a name of the resident who they gave the delivered item too. I am often exacibated by the people delivering things as they are often not helpful at all and often rude. Previously the service was very good as we had the same man delivering to us and he knew the house residents, we have nine apartments in the building, must l go to every doorway and ask, " have you received a packet for me? Please look at the delivery system and please leave a name as to who signed for the packet, Regards Robert Brian Plimmer Winkhauser Talweg *** Muelheim an der Ruhr.
GetHuman-brnplimm did not yet indicate what Amazon.com (Germany) should do to make this right.
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How GetHuman-brnplimm fixed the problem
Delivery company should inform me which family in the house has received my packet. This was the best system. I'm thinking Amazon don't really care as I'm only one of millions of customers.
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