Good afternoon, I had an order: Ordered on ** April **** Order...

GetHuman-marcosw's customer service issue with (Germany) from June 2018

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The issue in GetHuman-marcosw's own words
Good afternoon, I had an order: Ordered on ** April **** Order * ***-*******-******* , in which I had various items that had to be delivered to the same address. For some reason the delivery was sent in * different deliveries (I had selected * delivery or the minimum amount possible). * of the deliveries arrived successfully, but one item (*rd delivery: Hasbro Nerf A****EU* - N-Strike Elite Rapidstrike, Spielzeugblaster ($**.**), was not delivered on time and actually was never delivered to the selected address. I am writing now because I have returned to the location once again and re confirmed that it never arrived. It is a real pity as I use Amazon a lot but in this case, I had to do various trips to the location (I do not live close by) and found it never was delivered. Now it is late to order again, so I would kinly request a refund of this item
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Customer service issue
Reported by GetHuman-marcosw
Jun 29th, 2018 - a yr ago
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GetHuman-marcosw started working on this issue
Jun 29th, 2018 12:39pm