Dear Sir or Madam*I receive this message from you.**"On Jun *, ****, at...

GetHuman-alexizz's customer service issue with Amazon.com (Germany) from June 2018

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The issue in GetHuman-alexizz's own words
Dear Sir or Madam*I receive this message from you.**"On Jun *, ****, at **:**, *****@***.com wrote:**Greetings from Amazon.de.**Please note that your order is currently on hold pending the verification of your billing information. We will be happy to proceed with your order as soon as we receive a recent credit card statement for the credit card you referenced for this order.**At your earliest convenience, please fax us a statement which displays the billing name and address for the card. **You can find our fax number on the Amazon.de Help page:**www.amazon.de*fax**Alternatively, you can ask the issuing bank of your credit card to contact us with verification of these details.**You will not be able to access your account online until this verification procedure has been completed. However, it is not necessary to open a new account or place a new order* we will complete the processing of outstanding orders once your billing information has been verified."*In the **st century no one is using faxes. Even in small Bulgaria.If you worry that there are different delivery addresses, this is because the issuance of the card indicates the permanent address on the ID card. It is different from the address where you live at the place of work. These are two different cities.*So please ,give me e -mail or telephone number and i will speak whit you and will send a copy of my bank statement.Maybe will help you to open my account.Unfortunately this documents are in Cirillic.I have to orders who is pending now.Order ****-*******-******* and ****-*******-*******.*Here is my mobile ***************Kind regards.***Bogomil Alexandrov
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Amazon.com (Germany)

Customer service issue
Reported by GetHuman-alexizz
Jun 9th, 2018 - a yr ago
I have an issue with Amazon.com (Germany) too
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Seen by 10 customers so far
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Items needed
Name on account
Billing address
Phone number
Email address
Order number
Timeline
GetHuman-alexizz started working on this issue
Jun 9th, 2018 9:46pm
GetHuman-alexizz indicated the issue is not fixed yet.
Jun 10th, 2018 5:00am
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Jun 10th, 2018 5:33am
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Jun 10th, 2018 5:35am
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Jun 10th, 2018 6:15am
GetHuman-alexizz indicated the issue is not fixed yet.
Jun 10th, 2018 6:16am
GetHuman-alexizz indicated the issue is not fixed yet.
Jun 13th, 2018 6:19am