My account was locked and my order put on hold, and I cannot fax or when I upload doc...

GetHuman661196's Account suspended issue with Amazon.com (Germany) from May 2018

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The issue in GetHuman661196's own words
My account was locked and my order put on hold, and I cannot fax or when I upload doc. on the amazon platform nothing changes. *Can I use an email adress for sending the batas for my credit card?
GetHuman661196 did not yet indicate what Amazon.com (Germany) should do to make this right.
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Amazon.com (Germany)

Account suspended issue
Reported by GetHuman661196
May 6th, 2018 - 6 mons ago
I have an issue with Amazon.com (Germany) too
Not resolved
Seen by 5 customers so far
Similar issue to 737 others
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Timeline
GetHuman661196 started working on this issue
May 6th 6:59pm