Hello, please provide me with the details of this customer's order...

GetHuman648782's customer service issue with Amazon.com (Germany) from May 2018

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The issue in GetHuman648782's own words
Hello, please provide me with the details of this customer's order- ***-*******-*******. It was ordered on the **nd of April and has not been delivered till now. Customer wants to travel on the *th of May.
GetHuman648782 did not yet indicate what Amazon.com (Germany) should do to make this right.
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Amazon.com (Germany)

Customer service issue
Reported by GetHuman648782
May 2nd, 2018 - 6 mons ago
I have an issue with Amazon.com (Germany) too
Not resolved
Seen by 17 customers so far
Similar issue to 741 others
1 customer following this
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Timeline
GetHuman648782 started working on this issue
May 2nd 8:46am