I have an account with you my e-mail is******@***.com*This e-mail has been hacked and i...

GetHuman4137904's customer service issue with Amazon Germany from December 2019

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The issue in GetHuman4137904's own words
I have an account with you my e-mail is******@***.com*This e-mail has been hacked and i no longer have access to it. *My e-mail provider orange france have been notified butare not responding to me.*I cant log onto my amazon de account because when doing so it states for added security we will send you a one time OTP code to your orange e-mail address.*Of course this is no good to me because I no longer have access to my e-mail.*I have not used this account very much just recently to buy my wifes Xmas present which i have received and nothing else.*Please can you advise how I can either gain access to my account or you can delete the account for me.*Thank you

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Amazon Germany

Customer service issue
Reported by GetHuman4137904
Dec 22nd, 2019 - a year ago
Not resolved
Seen by 5 customers so far
Similar issue to 545 others
0 customers following this

Timeline

GetHuman4137904 started working on this issue
Dec 22nd, 2019 4:20pm
GetHuman4137904 indicated the issue is not fixed yet.
Dec 22nd, 2019 8:25pm
GetHuman4137904 indicated the issue is not fixed yet.
Dec 23rd, 2019 6:04pm

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