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I'm exhausted from explaining my experience with Amazon. It's simple I misinterpreted t...

GetHuman3469584's customer service issue with Amazon Corporate Accounts from August 2019

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The issue in GetHuman3469584's own words

Buy a kindle fire with the special offer of free unlimited subscription ... I'm exhausted from explaining my experience with Amazon. It's simple I misinterpreted the offer of a kindle and free unlimited subscription. So I didn't receive the kindle like I thought and am stuck with the subscription which does me no good without the kindle. I contacted customer service to let them know that the offer was easy to misinterpret like I did. When I gave this feedback I was treated rudely and stayed with customer service for couple hours. They had me believing the situation was going to be resolved. It was a waste of time on my part for staying online that long trying to explain my case.

Too much time being led to believe the issue was to be resolved.

Would be nice to have the kindle.

I expected what I was told. Situation resolving.

Chatting with customer service

I have an issue with Amazon Corporate Accounts too

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Amazon Corporate Accounts

Kindle fire.

Customer service issue

Reported by GetHuman3469584

Aug 23rd, 2019 - 4 years ago

I have an issue with Amazon Corporate Accounts too

Not resolved

Seen by 43 customers so far

Similar issue to 186 others

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