I'm exhausted from explaining my experience with Amazon. It's simple I misinterpreted t...

GetHuman3469584's customer service issue with Amazon Corporate Accounts from August 2019

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The issue in GetHuman3469584's own words
Buy a kindle fire with the special offer of free unlimited subscription ... I'm exhausted from explaining my experience with Amazon. It's simple I misinterpreted the offer of a kindle and free unlimited subscription. So I didn't receive the kindle like I thought and am stuck with the subscription which does me no good without the kindle. I contacted customer service to let them know that the offer was easy to misinterpret like I did. When I gave this feedback I was treated rudely and stayed with customer service for couple hours. They had me believing the situation was going to be resolved. It was a waste of time on my part for staying online that long trying to explain my case.
Too much time being led to believe the issue was to be resolved.
Would be nice to have the kindle.
I expected what I was told. Situation resolving.
Chatting with customer service
How GetHuman3469584 fixed the problem

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Amazon Corporate Accounts

Kindle fire.
Customer service issue
Reported by GetHuman3469584
Aug 23rd, 2019 - a year ago
Not resolved
Seen by 38 customers so far
Similar issue to 186 others
0 customers following this

Timeline

GetHuman3469584 started working on this issue
Aug 23rd, 2019 8:38am
GetHuman3469584 indicated the issue is not fixed yet.
Aug 26th, 2019 11:48am
GetHuman3469584 indicated the issue is not fixed yet.
Aug 26th, 2019 11:52am
GetHuman3469584 indicated the issue is not fixed yet.
Aug 26th, 2019 11:55am
GetHuman3469584 indicated the issue is not fixed yet.
Aug 26th, 2019 11:56am
GetHuman3469584 indicated the issue is not fixed yet.
Aug 28th, 2019 10:14am
GetHuman3469584 indicated the issue is not fixed yet.
Aug 28th, 2019 10:15am
GetHuman3469584 indicated the issue is not fixed yet.
Aug 28th, 2019 10:16am
GetHuman3469584 indicated the issue is not fixed yet.
Aug 28th, 2019 10:17am
GetHuman3469584 indicated the issue is not fixed yet.
Aug 28th, 2019 10:18am
GetHuman3469584 indicated the issue is not fixed yet.
Aug 28th, 2019 2:22pm
GetHuman3469584 indicated the issue is not fixed yet.
Aug 28th, 2019 2:23pm
GetHuman3469584 indicated the issue is not fixed yet.
Aug 28th, 2019 2:37pm
GetHuman3469584 indicated the issue is not fixed yet.
Aug 28th, 2019 2:39pm
GetHuman3469584 indicated the issue is not fixed yet.
Aug 28th, 2019 2:41pm
GetHuman3469584 indicated the issue is not fixed yet.
Aug 29th, 2019 4:06pm

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