I'm currently locked out of my Amazon account because I'm unable to complete the verifi...

GetHuman-eambersl's Account Access issue with Amazon Canada from March 2021

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Name on the account, Billing address, and Email address on the account
Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman-eambersl's own words
I'm currently locked out of my Amazon account because I'm unable to complete the verification process when logging in. During the logon verification process, a text message is sent to my cell phone. I would then enter information from the text message to complete my login. *The cell phone number that Amazon has on record for me is no longer valid. The cell phone was lost and I canceled the account.*I've already called *-***-***-**** and the person who I spoke to was unable to solve the problem.**I'm trying to place an order. How can we fix my account login issue?

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Amazon Canada

Account Access issue
Reported by GetHuman-eambersl
Mar 20th, 2021 - 2 months ago
Not resolved
Seen by 10 customers so far
Similar issue to 5152 others
0 customers following this

Timeline

GetHuman-eambersl started working on this issue
Mar 20th 10:54am

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