I was bitten by bed bugs after staying at the BWI Aloft Hotel. I’ve been to the doctor...

GetHuman3412554's customer service issue with Aloft Hotels from August 2019

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The issue in GetHuman3412554's own words
I was bitten by bed bugs after staying at the BWI Aloft Hotel. I’ve been to the doctor twice due to a reaction. The hotel manager is saying their exterminator found “no bug activity” on Friday. I checked in with no bites, I checked out covered in bites. My luggage and clothes had to be thrown out as I could not travel home with bed bugs. I’m furious and need to have my things replaced at the very minimum. I have photos of the bites dated and time stamped immediately after checkout. The doctors note from Thursday stating i was bit by bedbugs. I need a response ASAP. I was on a work trip last week and this was my first stop. I spent the rest of my week trying to hide the swollen visible bites. I want a call on my cell today at ***-***-****

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Aloft Hotels

Customer service issue
Reported by GetHuman3412554
Aug 12th, 2019 - 2 years ago
Not resolved
Seen by 52 customers so far
Similar issue to 44 others
0 customers following this


GetHuman3412554 started working on this issue
Aug 12th, 2019 6:28pm

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