I was bitten by bed bugs after staying at the BWI Aloft Hotel. I’ve been to the doctor...

GetHuman3412554's customer service issue with Aloft Hotels from August 2019

Help with my Aloft Hotels issue
First: share to improve GetHuman3412554's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman3412554 may need:
Who made the booking, Booking reference, Billing address, Email address on the account, and Loyalty program number (if applicable)
The issue in GetHuman3412554's own words
I was bitten by bed bugs after staying at the BWI Aloft Hotel. I’ve been to the doctor twice due to a reaction. The hotel manager is saying their exterminator found “no bug activity” on Friday. I checked in with no bites, I checked out covered in bites. My luggage and clothes had to be thrown out as I could not travel home with bed bugs. I’m furious and need to have my things replaced at the very minimum. I have photos of the bites dated and time stamped immediately after checkout. The doctors note from Thursday stating i was bit by bedbugs. I need a response ASAP. I was on a work trip last week and this was my first stop. I spent the rest of my week trying to hide the swollen visible bites. I want a call on my cell today at ***-***-****

GetHuman3412554 did not yet indicate what Aloft Hotels should do to make this right.

How GetHuman3412554 fixed the problem

We are waiting for GetHuman3412554 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Aloft Hotels's attention and get better help faster. Tap below to get started.
Having Aloft Hotels issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Aloft Hotels

Customer service issue
Reported by GetHuman3412554
Aug 12th, 2019 - 2 years ago
Not resolved
Seen by 52 customers so far
Similar issue to 44 others
0 customers following this

Timeline

GetHuman3412554 started working on this issue
Aug 12th, 2019 6:28pm

Paying Too Much for Your Plan?

Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.

Call Free: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers