I've been on hold for over * hours trying to talk to a person. Today, alpine.*That's no...

GetHuman3239892's customer service issue with Allegiant from July 2019

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Name on booking, 6 Character booking reference, Email address used for booking, and Date of birth for passenger
The issue in GetHuman3239892's own words
I've been on hold for over * hours trying to talk to a person. Today, alpine.*That's not counting that they didn't get my reservation cancellation within ** hours because THEY WOULDN'T ANSWER THE PHONE! Tried to give me a $* voucher for a $**** round trip flight.*I've been hung up on * times JUST TODAY!!!*Allegiant will fix this or they will receive some of the most notable and public TERRIBLE reviews they've ever received.*Please don't underestimate this. I'm tired of dealing with companies that think they can just put paying customers off and steal their money.*I WILL be reaching out to every single media outlet I'm associated with (as a journalist,) to ensure that nobody else has to go through what I have, if I can't reach a live person and have this resolved TONIGHT.

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Allegiant

Customer service issue
Reported by GetHuman3239892
Jul 13th, 2019 - 2 years ago
Not resolved
Seen by 14 customers so far
Similar issue to 8522 others
0 customers following this

Timeline

GetHuman3239892 started working on this issue
Jul 13th, 2019 3:25am