Hello, I received this email from Company "Correos de Chile" please do the refund a soo...
GetHuman-darruest's customer service issue with Aliexpress Service from March 2019
Help with my Aliexpress Service issue
First: share to improve GetHuman-darruest's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-darruest's next move: go to the Aliexpress Service help center.
Aliexpress Service doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-darruest will want to follow the link below to head to their help center. We will check on GetHuman-darruest later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-darruest may need:
Name, Email, Phone number or other identifying information
The issue in GetHuman-darruest's own words
Hello, I received this email from Company "Correos de Chile" please do the refund a soon as possible. Regards*--------------*Dear. David**According to the result of the internal investigation, the shipment ALS******** related to the claim ******* has been declared lost.**We inform you that the SRP service (Priority Registered Service) offers compensation to the distributor in case of loss or damage due to Correos Chile management and in this case, the refund of the product is paid directly to the distributor of AliExpress by commercial agreement.**In case that Correos Chile could not concrete the delivery by wrong address information, shipment will be returned to the sender.**For the aforementioned, we suggest you to contact your supplier in order to verify the possibility to program a refund or new delivery.**In name of Correos Chile, we regret the inconvenient this situation may have caused.**After all the information given, we will close
GetHuman-darruest did not yet indicate what Aliexpress Service should do to make this right.
I have an issue with Aliexpress Service too
How GetHuman-darruest fixed the problem
We are waiting for GetHuman-darruest to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.