So I ordered something Jan **. The sender informed me it has shipped Jan **. Suppose to...

GetHuman2462428's customer service issue with Aliexpress Service from March 2019

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The issue in GetHuman2462428's own words
So I ordered something Jan **. The sender informed me it has shipped Jan **. Suppose to have been here *-**days after which would’ve been feb * or feb **. I haven’t received any updates on my order since feb *. I contacted her afterwards when it didn’t arrive and she said it would be here shortly. On feb ** it was over an month and I was extremely worrisome. So she insisted if the package did not arrive in *-*days she had no choice but to refund me. Which would’ve been March * or March *. So I agreed with that option and thanked her. *-*days later I had no update on getting my refund. So March * i got this notification saying it automatically received goods because it was past the due date of it being received. But yet I have not received anything so I reached out and she said to expect my refund *-* business days which would’ve been March * or March *. No refund still so I contacted once more and then she sent a smiley face. At this point I am no longer trusting Aliexpress because I am confused and believing they have stolen from me. Then she started sending updates on my package which at this point is irrelevant because she had been said if it didn’t arrive she would refund which still today March ** no package and still no refund. At this point if I don’t receive a refund I am willing to take this to court because I am not about to play this game.
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Aliexpress Service

Customer service issue
Reported by GetHuman2462428
Mar 12th, 2019 - 5 mons ago
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Timeline
GetHuman2462428 started working on this issue
Mar 12th 4:55pm