IITEM URL :*https:**www.aliexpress.com*item***-*-LCD-LED-Touch-Screen-Assembly-For-Sony...

GetHuman-ordimaxc's customer service issue with Aliexpress Service from June 2018

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The issue in GetHuman-ordimaxc's own words
IITEM URL :*https:**www.aliexpress.com*item***-*-LCD-LED-Touch-Screen-Assembly-For-Sony-Vaio-Pro-**-SVP***-SVP-***-SVP***A*CW************.html?spm*a*g*s.*******.*.*.*****c*dfz*EQh***THERE IS NOT FRAUD AND MISS-LEADING DESCRIPTION OPTION IN YOUR ( Choose type of report ).**IS *ND TIME YOU RETURN MY EMAIL AND ASK ME TO SEND YOU THIS REPORT TO :**""" http:**report.aliexpress.com* and select the right option. """***DEAR ALIBABA GRUP*YOU ASKED TO SEND YOU HERE AND WE ARE SEND IT WHERE YOU SAID:*Please submit your case here: http:**report.aliexpress.com* and select the right option.*I HOPE YOU WILL TAKE CARE THIS ISSUES OR PROBLEM OF YOUR SUPPLAYER.*BECAUSE THIS TYPE OF BEHAVIOR IS NOT ACCEPTED ANYWHERE.*WE PURCHASE ITEM ( LCSD SONI VAIO Order ID: **************) FROM THIS SELLER:* *Tasha trade company Ltd-laptop spare parts UNFORTUNATLY HE IS TRING TO FRAUD US . WE PAY *** DOLLARS CAN AND WE RECIVED DEFECTED UN- TAPED OR NOT GLUED LCS SCREEM**SINCE THE BEGINNING OF THIS TRANSACTION HE THE SELLER DOES NOT SHOW PROFESSIONALNESS AND NOT RESPECT FOR THEIRS CUSTOMERS. **FIRST : HE SENT ME, LATE THE ITEM, I DO NOT KNOW WHY* HE CANCEL IT AND THEM HE SHIPPED.*WHEN WE RECEIVED AND INSTALL TO THE CUSTOMER THE NEXT WEEK CUSTOMER CAME VERY APSET TO US WHY BEAUCOUSE THE LCD WAS OPENED IT MEANS THE SALLER ( Tasha trade company Ltd-laptop spare parts ) DID NOT TAPED OR GLUED PROPERTY. SO WE HAVE TO DO THE SOLUTION OF THE PROBLEM. WE CONTACT THE SELLER AND HE SAID THAT IS NOTHING JUST GLUE IT.*AND THE CUSTOMER RETURNED AGAIN BEACOUSE THE LCD IS BLACK DEAD.*SO WE GOT ***** FROM YOUR SELLER (Tasha trade company Ltd-laptop spare parts )WE CONTACT THE SELER FOR FULL REFUND AND HE DOES NOT WANT TO ACCEPT HIS RESPONSIBILITIES. HE IS HIDING NO ANSWER .*WE RECIVED ITEM END OF MARCH THE DEFECTED ITEM AND JUST NOW IS DEAD.*YOU CAN VERIFY ALL OUR COMMUNICATION ( EMAILS )WHIT THE SELLER AND YOU WILL CONFIRM WHAT I SAID TO YOU.*SO WE ASK YOU TO GIVE SOLUTION TO THIS ISSUE HONESTLY. BECAUSE PURCHASING FROM THIS SUPLAYER HAS BECOME A NIGHTMARE FOR US. AND IT MAY NOT BE SUTABLE FOR YOUR BUSSINES TO HAVE THIS TYPE OF SUPLAYERS IN YOUR COMPANY.**WE PURCHASE A LOT ITEMS FROM AMAZON AND EBAY AND WE NEVER HAS THIS TYPE OF PROBLEMS * WE ARE COMPUTER BUSINESS IN CANADA WITH MORE THAN ** YEARS ON BUSINESS**WAITING FOR YOUR SOLUTION TO THIS ISSUS*EDGAR ALZAMORA *ORDIMAX COMPUTERS CANADA.*******@***.com

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Aliexpress Service

Customer service issue
Reported by GetHuman-ordimaxc
Jun 28th, 2018 - 5 years ago
Not resolved
Seen by 26 customers so far
Similar issue to 1514 others
0 customers following this

Timeline

GetHuman-ordimaxc started working on this issue
Jun 28th, 2018 4:55pm