i have a true from my statement from thai bank scb bank evidence for show that contras...

i have a true from my statement from thai bank scb bank evidence for show that contrast with information from email from aliexpress give to me the true is aliexpress deduct and charge my money from debit card client even i request for cancel asking for refund but aliapp deduct money twice time is two amount but them lie to me with team email as below*"This email is in regards with your order ****************.**As we checked, the order was closed with no payment has been made and the funds were not sent to AliExpress.**Since the payment for your order was not successfully made, AliExpress will no longer request the money to your bank.**In case you have been deducted, you need to kindly contact your card issuer or the payment method that you used so they can help you releasing the money back to your account.***ps.my bank scb bank waiting for answer from aliexpress financial also because on my statement show paid money for aliexpress app its true from thai bank