Hello, I’m very disappointed with AliExpress response to my dispute I don’t understand...

GetHuman-daniaaub's Return an Order issue with AliExpress from June 2020

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Hello, I’m very disappointed with AliExpress response to my dispute I don’t understand how you guys tell me that I should pay attention to my tracking order WHICH I’ve and gives a false statement that it had received when it hasn’t and then want to tell me it’s my responsibility to contact the post office, excuse me? No it’s not when I made my purchase I clearly stated my address not a P.O. Box so there is no reason for me to, it’s suppose to get SHIPPED TO MY ADDRESS like ALL my AliExpress orders and due to the corona virus everything is limited and plus not having a transportation To get there, did you guys seriously expected me to go? When I wasn’t even aware of this?? Like no that’s not right and find it really arrogant, that was even said to me. My order number is ****************

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AliExpress

Return an Order issue
Reported by GetHuman-daniaaub
Jun 20th, 2020 - 8 months ago
I have an issue with AliExpress too
Not resolved
Seen by 4 customers so far
Similar issue to 19618 others
0 customers following this
Items needed
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Address on the account
Order number
Email address

Timeline

GetHuman-daniaaub started working on this issue
Jun 20th, 2020 4:23am
GetHuman-daniaaub indicated the issue is not fixed yet.
Jun 22nd, 2020 2:11am

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