Hello, I’m very disappointed with AliExpress response to my dispute I don’t understand...

GetHuman-daniaaub's Return an Order issue with AliExpress from June 2020

Help with my AliExpress issue
First: share to improve GetHuman-daniaaub's odds
Strength in numbers! Companies respond better when others are watching.
The issue in GetHuman-daniaaub's own words
Hello, I’m very disappointed with AliExpress response to my dispute I don’t understand how you guys tell me that I should pay attention to my tracking order WHICH I’ve and gives a false statement that it had received when it hasn’t and then want to tell me it’s my responsibility to contact the post office, excuse me? No it’s not when I made my purchase I clearly stated my address not a P.O. Box so there is no reason for me to, it’s suppose to get SHIPPED TO MY ADDRESS like ALL my AliExpress orders and due to the corona virus everything is limited and plus not having a transportation To get there, did you guys seriously expected me to go? When I wasn’t even aware of this?? Like no that’s not right and find it really arrogant, that was even said to me. My order number is ****************

GetHuman-daniaaub did not yet indicate what AliExpress should do to make this right.

I have an issue with AliExpress too
How GetHuman-daniaaub fixed the problem

We are waiting for GetHuman-daniaaub to fix the problem and share the solution with the rest of us customers.

Please help with my AliExpress issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common AliExpress customer problems.
How do I recover my account access to AliExpress?How do I return an item to AliExpress?How do I open a dispute about a seller on AliExpress?How do I track my AliExpress orders or packages?What can I do if my AliExpress order is missing?
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.
I am very disappointed in AliExpress Dispute Results for my order...I am extremely disappointed with AliExpress dispute proposal the seller scammed m...
FIX: Hi, I have replied your email, or how or where was I suppose to reply you...Hello, i open a dispute by aliexpress and accept AliExpress' Judgment Return good...Hello Aliexpress,**I have had to open a dispute on order **************** as it h...Hello....i returned an order back to the seller according to the AliExpress dispu...I am very disappointed with AliExpress I do most of my orders through them, recen...Order No:******************Is in dispute, the product is not working.*Aliexpress...****** *****. * ****** ***** * *** ********* *******, * ******* **** * aliexpress...
Do you have a customer issue as well?
We can help you get AliExpress's attention and get better help faster. Tap below to get started.
Having AliExpress issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

AliExpress

Return an Order issue
Reported by GetHuman-daniaaub
Jun 20th, 2020 - 2 years ago
I have an issue with AliExpress too
Not resolved
Seen by 7 customers so far
Similar issue to 19618 others
0 customers following this
Items needed
Name on the account
Address on the account
Order number
Email address

Timeline

GetHuman-daniaaub started working on this issue
Jun 20th, 2020 4:23am
GetHuman-daniaaub indicated the issue is not fixed yet.
Jun 22nd, 2020 2:11am