hello, I have placed an order in January **** in AliExpress, it says ill get it in a ma...

GetHuman-masarwa's Refund a Charge issue with AliExpress from May 2020

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The issue in GetHuman-masarwa's own words
hello, I have placed an order in January **** in AliExpress, it says ill get it in a maximum period of ** days, I paid ***$.*** days later I contacted the seller and opened a dispute, the seller didn't replied and the dispute was closed automatically and the status changed to delivered, it is a clear fraud, they took the money changed the status into delivered and disappeared, I have contacted AliExpress customer support * times since then, no one helped but telling me to wait every time.*it has been almost * months now and I feel they're thieves. no body cares. last time I contacted the customer service , an officer promised that they'll issue a refund in ** days, but it has been a month since the conversation and nothing happened. I need help to get a refund.*order number : ****************

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AliExpress

Refund a Charge issue
Reported by GetHuman-masarwa
May 29th, 2020 - a year ago
Not resolved
Seen by 17 customers so far
Similar issue to 19614 others
0 customers following this

Timeline

GetHuman-masarwa started working on this issue
May 29th, 2020 11:27am