hello, I have placed an order in January **** in AliExpress, it says ill get it in a ma...
GetHuman-masarwa's Refund a Charge issue with AliExpress from May 2020
Help with my AliExpress issue
First: share to improve GetHuman-masarwa's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-masarwa may need:
Name on the account, Address on the account, Order number, and Email address
The issue in GetHuman-masarwa's own words
hello, I have placed an order in January **** in AliExpress, it says ill get it in a maximum period of ** days, I paid ***$.*** days later I contacted the seller and opened a dispute, the seller didn't replied and the dispute was closed automatically and the status changed to delivered, it is a clear fraud, they took the money changed the status into delivered and disappeared, I have contacted AliExpress customer support * times since then, no one helped but telling me to wait every time.*it has been almost * months now and I feel they're thieves. no body cares. last time I contacted the customer service , an officer promised that they'll issue a refund in ** days, but it has been a month since the conversation and nothing happened. I need help to get a refund.*order number : ****************
GetHuman-masarwa did not yet indicate what AliExpress should do to make this right.
I have an issue with AliExpress too
How GetHuman-masarwa fixed the problem
We are waiting for GetHuman-masarwa to fix the problem and share the solution with the rest of us customers.
Please help with my AliExpress issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common AliExpress customer problems.