I have ordered a smartphone from a seller who is rated to be great called Asia Pacific...

GetHuman-bonyanpr's Problem With a Seller issue with AliExpress from December 2019

Help with my AliExpress issue
The issue in GetHuman-bonyanpr's own words
I have ordered a smartphone from a seller who is rated to be great called Asia Pacific, paid ** euros for the DHL shipping, the seller made a fake shipping that is never moving on track because it is just the information received, I have contacted DHL and it is confirmed now that the liar seller had not shipped my order and the liars friend Aliexpress is not giving me the option to cancel the fake shipped parcel till ** days. *Why I have paid for DHL then? What are the Aliexpress managers doing?

GetHuman-bonyanpr did not yet indicate what AliExpress should do to make this right.

How GetHuman-bonyanpr fixed the problem
The seller sent it before the end of the ** days period so I could not open the dispute.
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Problem With a Seller issue
Reported by GetHuman-bonyanpr
Dec 12th, 2019 - 3 years ago
GetHuman-bonyanpr shared how to fix
Seen by 12 customers so far
Similar issue to 14589 others
0 customers following this
Items needed
Name on the account
Address on the account
Order number
Email address


GetHuman-bonyanpr started working on this issue
Dec 12th, 2019 6:02am
GetHuman-bonyanpr confirmed the issue is fixed. Hooray!
Dec 16th, 2019 5:50pm