I ordered a Oneplus *T mobile phone from DHYUAN store Order ID *************** for...

GetHuman-warintak's Problem With a Seller issue with AliExpress from August 2019

Help with my AliExpress issue
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Name on the account, Address on the account, Order number, and Email address
The issue in GetHuman-warintak's own words
I ordered a Oneplus *T mobile phone from DHYUAN store Order ID *************** for $***.** on the **nd of July I received the phone and it was a counterfeit, it was only turn on for few hours only and it's dead. The manual has writing in it and has clearly been used. I contacted the seller and he agreed for full refund and said he doesn't want the phone back but he asked me to choose 'personal reason' which left me no choice of refund only so I had select refund and return. I believe DHYUAN has been deliberately manipulative and dishonest to fraud out of my money in faulty product by engineering a conflict resolution when it WAS NOT resolved. I have received no refund. This is NOT good enough and would appreciate your help in resolving this appropriately with a full refund.

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Problem With a Seller issue
Reported by GetHuman-warintak
Aug 21st, 2019 - a year ago
Not resolved
Seen by 68 customers so far
Similar issue to 31255 others
0 customers following this

Timeline

GetHuman-warintak started working on this issue
Aug 21st, 2019 11:17am
GetHuman-warintak indicated the issue is not fixed yet.
Aug 22nd, 2019 7:36am
GetHuman-warintak indicated the issue is not fixed yet.
Aug 24th, 2019 8:40am
GetHuman-warintak indicated the issue is not fixed yet.
Aug 26th, 2019 11:19am
GetHuman-warintak shared this issue with others over email
Aug 26th, 2019 11:30am
GetHuman-warintak shared this issue with friends on Facebook
Aug 26th, 2019 11:30am
GetHuman-warintak shared this issue with friends on Facebook
Aug 26th, 2019 11:31am
GetHuman-warintak shared this issue with friends on Facebook
Aug 26th, 2019 11:31am
GetHuman-warintak indicated the issue is not fixed yet.
Aug 26th, 2019 11:34am

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