Item over ** days still not received and the seller kept increasing the protection time...
GetHuman3204765's customer service issue with AliExpress from July 2019
Help with my AliExpress issue
First: share to improve GetHuman3204765's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman3204765 may need:
Name on the account, Address on the account, Order number, and Email address
The issue in GetHuman3204765's own words
Item over ** days still not received and the seller kept increasing the protection time. Am really tried of seller which can be professional in this business. It's not even a big and expensive product. It's an small earphones at * USD. **For me the seller must not have the right to extend protection time without AliExpress or buyer agreement over more than **. That's really annoying and big lost of time. **That's my opinion and that's a real problem for a regular buyer. I am thinking of changing to another online shop if there not improvement on this side. **Waiting for ** days are not a problem when you know you use a free shipment or economic. But more than that is insulting and waste of lot of time.*Thanks for reading me.**Kind regards,*William Miller Harpon
GetHuman3204765 did not yet indicate what AliExpress should do to make this right.
I have an issue with AliExpress too
How GetHuman3204765 fixed the problem
We are waiting for GetHuman3204765 to fix the problem and share the solution with the rest of us customers.
Please help with my AliExpress issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common AliExpress customer problems.