When Rob @ location on *th Avenue & Osborn told me it would be no problem at all if I r...

GetHuman-mrsinigu's customer service issue with Albertsons from February 2020

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The issue in GetHuman-mrsinigu's own words
When Rob @ location on *th Avenue & Osborn told me it would be no problem at all if I returned his phone call. So I did. I was transferred to Rob in the Deli. So as I waited on hold the girl who answered the phone the first time rudely placed me back in the hold que. I had my daughter on * way she was nice enough to use her cc to pay for the service fee I was being charged (which I have never been charged before) . Long story short. I did not get my groceries delivered to mu mothers house like I promised my kids. I never rcvd a call bk from Rob either. This is the worst customer experience I ever had. If Rob only knew I am an ex- employee of Albertsons Companies . discriminated against, no sense of urgency, no empathy. Too top it off I rcvd a text saying my delivery was on the way. It wasnt Disappointed.

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Customer service issue
Reported by GetHuman-mrsinigu
Feb 9th, 2020 - 3 years ago
Not resolved
Seen by 23 customers so far
Similar issue to 108 others
0 customers following this
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GetHuman-mrsinigu started working on this issue
Feb 9th, 2020 3:57am
GetHuman-mrsinigu indicated the issue is not fixed yet.
Feb 15th, 2020 6:09am

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