1. All Companies › 
  2. Alamo Customer Service › 
  3. FAQ
Updated

Alamo Customer FAQ

Top Answers & How-to Guides

What is Alamo's Phone Number?

The question we are asked most often is about how to talk to Alamo customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Does Alamo offer roadside assistance?

Yes, Alamo offers roadside assistance. Alamo understands that unforeseen incidents can happen during a rental, and they aim to ensure...
Ask any question you have about Alamo customer service, get an answer now.
Contact Alamo customer service

Reservation

How do I make a reservation?

To make a reservation with Alamo, you can do so online through their website or by calling their customer service line. Simply enter...
Read more

Can I modify my reservation?

Yes, you can modify your reservation with Alamo. We understand that travel plans can change, and we strive to provide flexibility to...
Read more

Policies

What is Alamo's cancellation policy?

Alamo's cancellation policy allows customers to cancel their reservation without any penalty up to 24 hours prior to the scheduled...
Read more

Do I need a credit card to rent a car?

Yes, a credit card is required to rent a car from Alamo. As part of the rental process, a credit card is necessary to secure and authorize...
Read more

What is Alamo's fuel policy?

Alamo's fuel policy ensures convenience and flexibility for customers. When renting a vehicle, customers have the choice of two options:...
Read more

Vehicle Types

What types of vehicles does Alamo offer?

Alamo offers a wide range of vehicles to suit all travel needs. Whether you're traveling solo or in a group, they have the perfect...
Read more

Age Requirement

Can I rent a car if I am under 25 years old?

Yes, Alamo allows customers who are at least 18 years old to rent a car, with some exceptions. However, additional fees and restrictions...
Read more

Fees

Are there any additional fees or charges?

Yes, there may be additional fees and charges when renting a car from Alamo. Some common additional fees include taxes, surcharges,...
Read more

Additional Drivers

Can I add additional drivers to my reservation?

Yes, you can add additional drivers to your Alamo reservation. Alamo allows you to add one or more additional drivers to your rental...
Read more

Rental Period

Is there a maximum rental period?

Yes, Alamo does have a maximum rental period. The maximum rental period varies depending on the location and type of vehicle rented....
Read more

Pick-Up Requirements

What do I need to bring with me when picking up the rental car?

When picking up your rental car from Alamo, you will need to bring a few essential items with you. Firstly, make sure to carry a valid...
Read more

Roadside Assistance

Does Alamo offer roadside assistance?

Yes, Alamo offers roadside assistance. Alamo understands that unforeseen incidents can happen during a rental, and they aim to ensure...
Read more

Help me with my Alamo customer service issue

Ask any question you have about Alamo customer service. We will do our best to get you answers right away.
FAQ Table of Contents

Answers for More Companies

Was this page helpful?
Thank you and please share!
Thank you and please share!
Needs work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!
Updated