Alamo's cancellation policy allows customers to cancel their reservation without any penalty up to 24 hours prior to the scheduled pickup time. However, it's important to note that cancellations made within 24 hours of the pickup time may incur a cancellation fee equivalent to one day's rental charge. In case the reservation was made with a prepayment, this amount is usually refundable, except for the cancellation fee. To cancel a reservation, customers can either use the online self-service option or contact Alamo's customer service directly. It's essential to review the specific terms and conditions related to the reservation as they may vary depending on the location and type of rental.
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