I had a couple of questions - namely my sister is a superhost and we have been taking c...

GetHuman-tihanala's Account Access issue with AirBnB from December 2019

Help with my AirBnB issue
First: share to improve GetHuman-tihanala's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-tihanala may need:
Booking reference, Billing address, Email address on the account, Account phone number, Payout method (If card or bank account, please include the last 4 digits), and Date of birth
Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman-tihanala's own words
I had a couple of questions - namely my sister is a superhost and we have been taking care of that listing together, greeting people, etc., but she doesn't have time anymore to deal with our place. The account is in her name, listing, reviews, everything. But it's our apartment, we are legal owners and for the most part we are actually doing all the work either way. She more than wants to transfer it to us but she isn't sure how, and neither are we. Can you help?

GetHuman-tihanala did not yet indicate what AirBnB should do to make this right.

How GetHuman-tihanala fixed the problem

We are waiting for GetHuman-tihanala to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get AirBnB's attention and get better help faster. Tap below to get started.
Having AirBnB issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

AirBnB

Account Access issue
Reported by GetHuman-tihanala
Dec 3rd, 2019 - a year ago
Not resolved
Seen by 3 customers so far
Similar issue to 6353 others
0 customers following this

Timeline

GetHuman-tihanala started working on this issue
Dec 3rd, 2019 2:40pm