Hi, I was at an air bnb in Miami Florida. It was an amazing place, but an alright stay...

GetHuman3025305's customer service issue with AirBnB from June 2019

Help with my AirBnB issue
The issue in GetHuman3025305's own words
Hi, I was at an air bnb in Miami Florida. It was an amazing place, but an alright stay. We gave our guy $*** dollars in cash for four cards to access the pool and other amenities. When it was time to check out, he sent the money back through my card which I did not want because my credit card charges a fee. I told him I did not want that and he automatically sent it back anyways. We offered to meet him and he still did not. He would not compensate us or meet us to get the money back. We were polite with him and he did not do the sane. Some of the outlets and lights and TVs did not work in the house which he did not mention as well. I definitely do feel I should get some of my money back because of the fact that those things were not mentioned and he was not nice with my friends and I.

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Customer service issue
Reported by GetHuman3025305
Jun 3rd, 2019 - 2 years ago
Seen by 4 customers so far
Similar issue to 8529 others
0 customers following this
Items needed
Booking reference
Billing address
Email address on the account
Account phone number
Payout method (If card or bank account
please include the last 4 digits)
Date of birth


GetHuman3025305 started working on this issue
Jun 3rd, 2019 4:20pm
GetHuman3025305 confirmed the issue is fixed. Hooray!
Jun 6th, 2019 4:29pm

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