I reserved an Airbnb in Hoboken and the price was $***.** I was told by Airbnb they wou...

GetHuman1503029's customer service issue with AirBnB from November 2018

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The issue in GetHuman1503029's own words
I reserved an Airbnb in Hoboken and the price was $***.** I was told by Airbnb they would only charge me $***.** initially BUT the conversion made it US ***.** on my Visa! There is no explanation next to the charges what CHF is.... this is a US booking reserved at an Airbnb in Hoboken, NJ US and the price was $***.** I was told by Airbnb on the phone that ***.** is the only charge. Nothing about the conversion was mentioned in the phone call. They told me to call Paypal!! There is no explanation next of the booking charge what CHF is. This is a US booking at a US destination! The difference is *.** x * US.... that is sneeky!! Why wouldn’t the customer service gal know exactly what to say to me as to what happens! This is been a half hour of time to try to figure out.

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Customer service issue
Reported by GetHuman1503029
Nov 5th, 2018 - 4 years ago
Not resolved
Seen by 34 customers so far
Similar issue to 4601 others
0 customers following this


GetHuman1503029 started working on this issue
Nov 5th, 2018 11:00pm

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