I reserved an Airbnb in Hoboken and the price was $***.** I was told by Airbnb they wou...

GetHuman1503029's customer service issue with AirBnB from November 2018

11 views | 4601 similar | 0 following
Help with my AirBnB issue
Next: our robot will wait on hold for GetHuman1503029 to get a AirBnB rep on the line!
Always use the GetHuman Phone to call AirBnB. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman1503029's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman1503029 may need:
Booking reference, Billing address, Email address on the account, Account phone number, Payout method (If card or bank account, please include the last 4 digits), and Date of birth
The issue in GetHuman1503029's own words
I reserved an Airbnb in Hoboken and the price was $***.** I was told by Airbnb they would only charge me $***.** initially BUT the conversion made it US ***.** on my Visa! There is no explanation next to the charges what CHF is.... this is a US booking reserved at an Airbnb in Hoboken, NJ US and the price was $***.** I was told by Airbnb on the phone that ***.** is the only charge. Nothing about the conversion was mentioned in the phone call. They told me to call Paypal!! There is no explanation next of the booking charge what CHF is. This is a US booking at a US destination! The difference is *.** x * US.... that is sneeky!! Why wouldn’t the customer service gal know exactly what to say to me as to what happens! This is been a half hour of time to try to figure out.

GetHuman1503029 did not yet indicate what AirBnB should do to make this right.

How GetHuman1503029 fixed the problem

We are waiting for GetHuman1503029 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get AirBnB's attention and get better help faster. Tap below to get started.
Having AirBnB issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1503029 fixes it.
This email address isn't valid

AirBnB

Customer service issue
Reported by GetHuman1503029
Nov 5th, 2018 - 2 years ago
Not resolved
Seen by 11 customers so far
Similar issue to 4601 others
0 customers following this

Timeline

GetHuman1503029 started working on this issue
Nov 5th, 2018 11:00pm

Paying Too Much for Cable?

Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.

Call Free: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers