I requested a booking from Antonio at *:** am Monday morning, my credit card number nee...
GetHuman-mybleuhe's customer service issue with AirBnB from July 2018
Help with my AirBnB issue
First: share to improve GetHuman-mybleuhe's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman-mybleuhe to get a AirBnB rep on the line!
Always use the GetHuman Phone tocall AirBnB. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman-mybleuhe may need:
Booking reference, Billing address, Email address on the account, Account phone number, Payout method (If card or bank account, please include the last 4 digits), and Date of birth
Top Tip from another customer
Try emailing email@example.com from the email address attached to your ROBLOX account. This is their most responsive channel.
The issue in GetHuman-mybleuhe's own words
I requested a booking from Antonio at *:** am Monday morning, my credit card number needed before request sent. After * hours, i gave up and desperatly needed a place to stay, luckily found one, paying with my last $** in cash. I am a senior living on a limited income, in NYC, all alone, no one to turn to. Antonio messaged me * *** hours later, confirming my booking, he said he was grocery shopping & could not get back to me. Long story short, he took all of the money off of my credit card & now am over my limit because of interest charge. He said to cancel to get $* and change refunded, and he would make sure i would get the $** extra dollars IN *-** BUSSINESS DAYS!!!!!!!!!!!!!! I have no money for food, no place to stay, and am stranded because of this fraudulent disgusting human being. My only recourse is to go the Better Business Bureau or contact investigative reporters from all major news networks, warning them about tbe scams targeted against elderly woman traveling alone by Airbnb. I certainly hope we can rectify this situation before the end of today *********. There is no reason why you cannot refund my Visa credit card today. I thought this was a reputable company and a lovely way to accomdate travelers on a budget. If this man Antonio did this to me, you can be certain he has, and will continue to do this to others. I will be waiting for your reply.*Dawn L Woodley
GetHuman-mybleuhe did not yet indicate what AirBnB should do to make this right.
I have an issue with AirBnB too
How GetHuman-mybleuhe fixed the problem
We are waiting for GetHuman-mybleuhe to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common AirBnB customer problems.