We have an Airbnb scheduled for Thursday July **th and Friday July **th. My partner los...

GetHuman834549's customer service issue with AirBnB from June 2018

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The issue in GetHuman834549's own words
We have an Airbnb scheduled for Thursday July **th and Friday July **th. My partner lost his job. We can not afford to make the second payment. I emailed George last week and got no response from him. I emailed him again today and his son called me back and told me there was nothing they could do. The policy says if you cancel ** days in advance you can get half a refund. I Would really appreciate a full refund, my partner lost his job and we are totally broke. So sad to miss this vacation. What should I do from here? Please call me at *** *** ****. Thank you.
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Customer service issue
Reported by GetHuman834549
Jun 29th, 2018 - a yr ago
I have an issue with AirBnB too
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Seen by 11 customers so far
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GetHuman834549 started working on this issue
Jun 29th, 2018 8:19pm