We have an Airbnb scheduled for Thursday July **th and Friday July **th. My partner los...

GetHuman834549's customer service issue with AirBnB from June 2018

11 views
 | 
1900 similar
 | 
0 following
Help with my AirBnB issue
First: share to improve GetHuman834549's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman834549 to get a AirBnB rep on the line!
Always use the GetHuman Phone tocall AirBnB. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman834549 may need:
Booking reference, Billing address, Email address on the account, Account phone number, Payout method (If card or bank account, please include the last 4 digits), and Date of birth
The issue in GetHuman834549's own words
We have an Airbnb scheduled for Thursday July **th and Friday July **th. My partner lost his job. We can not afford to make the second payment. I emailed George last week and got no response from him. I emailed him again today and his son called me back and told me there was nothing they could do. The policy says if you cancel ** days in advance you can get half a refund. I Would really appreciate a full refund, my partner lost his job and we are totally broke. So sad to miss this vacation. What should I do from here? Please call me at *** *** ****. Thank you.
GetHuman834549 did not yet indicate what AirBnB should do to make this right.
I have an issue with AirBnB too
How GetHuman834549 fixed the problem
We are waiting for GetHuman834549 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common AirBnB customer problems.
How Do I Change My Booking on Airbnb?How do I cancel my AirBnB reservation?How do I recover my AirBnB account?Can I get a refund from Airbnb?
Do you have a customer issue as well?
We can help you get AirBnB's attention and get better help faster. Tap below to get started.
Having AirBnB issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman834549 fixes it.
This email address isn't valid

AirBnB

Customer service issue
Reported by GetHuman834549
Jun 29th, 2018 - a yr ago
I have an issue with AirBnB too
Not resolved
Seen by 11 customers so far
Similar issue to 1900 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman834549 started working on this issue
Jun 29th, 2018 8:19pm