Someone has used my card to make an Airbnb fraudulent booking

GetHuman794974's customer service issue with AirBnB from June 2018

56 views
 | 
1607 similar
 | 
4 following
Help with my AirBnB issue
Next: our robot will wait on hold for GetHuman794974 to get a AirBnB rep on the line!
Always use the GetHuman Phone tocall AirBnB. We wait on hold and get a rep on the line for you faster and for free!
Top Tip from another customer
To change your account information just log into your Optimum account https://www.optimum.net/login/?referer=%2fpay-bill and you can see all your information there.
The issue in GetHuman794974's own words
The problem: Someone has used my card to make an Airbnb fraudulent booking
GetHuman794974 did not yet indicate what AirBnB should do to make this right.
I have an issue with AirBnB too
How GetHuman794974 fixed the problem
We are waiting for GetHuman794974 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get AirBnB's attention and get better help faster. Tap below to get started.
Having AirBnB issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman794974 fixes it.
This email address isn't valid

AirBnB

Customer service issue
Reported by GetHuman794974
Jun 18th, 2018 - a yr ago
I have an issue with AirBnB too
Fixed
Seen by 56 customers so far
Similar issue to 1607 others
4 customers following this
Follow this issue to see how it gets fixed
Items needed
Booking reference
Billing address
Email address on the account
Account phone number
Payout method (If card or bank account
please include the last 4 digits)
Date of birth
Timeline
GetHuman794974 started working on this issue
Jun 18th, 2018 11:01am
GetHuman794974 confirmed the issue is fixed. Hooray!
Jun 21st, 2018 12:11pm