Hello, I opened up an Airbnb account earlier today. I attempted to book room in Ashevil...

GetHuman-brigidhe's customer service issue with AirBnB from June 2018

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The issue in GetHuman-brigidhe's own words
Hello, I opened up an Airbnb account earlier today. I attempted to book room in Asheville, NC for a two night stay, beginning tomorrow. After complying with requests for photo of Drivers license and CC number my account has been locked. Repeated attempts to sign in are met with the screen indicating that my ‘account is being researched’ and someone will ‘contact me shortly’. -So, do I have a reservation, or NOT?? Please advise.*Thank you in advance for your reply. Regards, Brigid Hensley
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AirBnB

Customer service issue
Reported by GetHuman-brigidhe
Jun 10th, 2018 - a yr ago
I have an issue with AirBnB too
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Seen by 3 customers so far
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GetHuman-brigidhe started working on this issue
Jun 10th, 2018 1:38am