I purchased a return flight to Phoenix Arizona from Edmonton on January **. I also purc...

GetHuman-shersti's Cancel flight issue with Air Miles from March 2020

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The issue in GetHuman-shersti's own words
I purchased a return flight to Phoenix Arizona from Edmonton on January **. I also purchased flight insurance. I flew to Phoenix March ** and I must Cancel my March ** return flight to Edmonton, due to Government recommendation to return to Canada due to Corona virus. I have tried multiple times to call, change my flight, and I am advised via a voice mail, because my flight is longer than ** hours away my call will not be taken. I have since found an alternative way back to Canada, much sooner than March **. Airmiles was not supportive nor helpful in the least. Attempts to live chat were useless. My confirmation number is UDQN*RX. My Air Miles Number is **** *** ****.I will anticipate hearing from Air Miles, and receiving a credit on my Air Miles and as well as my cancelled return flight charges. My phone number is ***-***-**** Sherry Stinson

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Air Miles

Cancel flight issue
Reported by GetHuman-shersti
Mar 16th, 2020 - 7 months ago
Not resolved
Seen by 17 customers so far
Similar issue to 481 others
0 customers following this

Timeline

GetHuman-shersti started working on this issue
Mar 16th 9:05pm
GetHuman-shersti indicated the issue is not fixed yet.
Mar 19th 2:18am
GetHuman-shersti indicated the issue is not fixed yet.
Mar 19th 9:12pm
GetHuman-shersti indicated the issue is not fixed yet.
Mar 19th 10:03pm
GetHuman-shersti indicated the issue is not fixed yet.
Mar 19th 10:43pm
GetHuman-shersti indicated the issue is not fixed yet.
Mar 21st 11:20pm
GetHuman-shersti indicated the issue is not fixed yet.
Mar 22nd 2:37pm

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