I purchased a return flight to Phoenix Arizona from Edmonton on January **. I also purc...
GetHuman-shersti's Cancel flight issue with Air Miles from March 2020
Help with my Air Miles issue
First: share to improve GetHuman-shersti's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-shersti may need:
Name on the ticket, Booking reference, Billing address, Email address on the account, and Frequent Flyer number (if applicable)
The issue in GetHuman-shersti's own words
I purchased a return flight to Phoenix Arizona from Edmonton on January **. I also purchased flight insurance. I flew to Phoenix March ** and I must Cancel my March ** return flight to Edmonton, due to Government recommendation to return to Canada due to Corona virus. I have tried multiple times to call, change my flight, and I am advised via a voice mail, because my flight is longer than ** hours away my call will not be taken. I have since found an alternative way back to Canada, much sooner than March **. Airmiles was not supportive nor helpful in the least. Attempts to live chat were useless. My confirmation number is UDQN*RX. My Air Miles Number is **** *** ****.I will anticipate hearing from Air Miles, and receiving a credit on my Air Miles and as well as my cancelled return flight charges. My phone number is ***-***-**** Sherry Stinson
GetHuman-shersti did not yet indicate what Air Miles should do to make this right.
I have an issue with Air Miles too
How GetHuman-shersti fixed the problem
We are waiting for GetHuman-shersti to fix the problem and share the solution with the rest of us customers.
Please help with my Air Miles issue
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.
We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.