Me and my family was traveling from Ottawa to Colombo through Air Canada AC *** on **t...

GetHuman-anneshir's customer service issue with Air Canada from September 2019

Help with my Air Canada issue
First: share to improve GetHuman-anneshir's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-anneshir may need:
Name on booking, 6 Character booking reference, and Email address used for booking
The issue in GetHuman-anneshir's own words
Me and my family was traveling from Ottawa to Colombo through Air Canada AC *** on **th Sept. **** ( booking reference - AIUEKV) (Ticket number *************) and it was delayed due to technical failure. When we land in Toronto our flight has already depart ,So Air Canada connect us through Emirates EK ***.(booking reference APFRRI), We had two back packs and three carry on and Air Canada allowed us the baggage allowance. When we came to Emirates counter they told us to put the back pack into main luggage and make it **KG and pay $***. As we had to pay but it is not our fault .First I spoke to Air Canada they told me to inform this to Emirates but when I spoke to Emirates they told me to contact Air Canada as they said it's not their fault. We know Emirates baggage rules but from Air Canada should have done something about that, so I would appreciate if I can have a refund* Thank you

GetHuman-anneshir did not yet indicate what Air Canada should do to make this right.

I have an issue with Air Canada too
How GetHuman-anneshir fixed the problem

We are waiting for GetHuman-anneshir to fix the problem and share the solution with the rest of us customers.

Please help with my Air Canada issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Air Canada customer problems.
How Do I Get Compensated for My Air Canada Flight Being Delayed?How Do I Start Earning Frequent Flyer Miles with Air Canada?How Do I Request Wheelchair Access for My Air Canada Flight?How Do I Redeem My Frequent Flyer Miles for a Flight with Air Canada?How Do I Get a Refund for an Inflight Charge from Air Canada?
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.
Hi. I am travelling from canada ottawa to lebanon via air canada and i have one e...I am traveling to Toronto Canada from Mumbai via Frankfurt through air Canada. I...Dear Air canada MY SISTER GOING TO CANADA BY AC ****** FLIGHT TIME IS *.** AM AND...left an ipad on an Air Canada Flight **** Montreal to Ottawa Friday August...Was on hold for ** minutes with Air CanadaI TRAVEL WITH MY GRANDSON FROM CANADA TO USA AIR CANADA SERVICE DO I NEED LETTER...
Do you have a customer issue as well?
We can help you get Air Canada's attention and get better help faster. Tap below to get started.
Having Air Canada issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Air Canada

Customer service issue
Reported by GetHuman-anneshir
Sep 12th, 2019 - 2 years ago
I have an issue with Air Canada too
Not resolved
Seen by 15 customers so far
Similar issue to 4345 others
0 customers following this

Timeline

GetHuman-anneshir started working on this issue
Sep 12th, 2019 4:32pm

Paying Too Much for TV?

We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.

Call Free Anytime: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers