Necesitamos un reembolso

GetHuman-rogeror's Refund issue with Aeromexico from March 2021

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Top Tip from another customer
Unless the fine print of the Living Social coupon says anything else, users are able to get a refund within 14 days of the purchase.
The issue in GetHuman-rogeror's own words
Buenos tardes en el mes de noviembre del **** ten*amos pensado un viaje a Sevilla Espa*a, con salida desde Tijuana, el cual tuvimos que posponer (DULYXO), hablamos con la aerol*nea, nuestra intenci*n es recibir un reembolso de los pasajes (* persones mayores *** a*os), ya que el medico nos prohibi* viajar en esa fecha, y por ende nos lo cambiaron para abril de este a*o y que ten*amos que usarlo antes del ** de noviembre, nuestra intenci*n desde un principio era un REEMBOLSO , que el cual nos vendr*a mal de acuerdo a la situaci*n, le agradecer*a que nos contestara por esta v*a, y no tenemos pensar viajar por el momento. Gracias de antemano y espero que nos resuelvan el problema, Los pasajes est*n a nombre de Roger Ortiz Robles y Maria del Pilar Rodriguez

GetHuman-rogeror did not yet indicate what Aeromexico should do to make this right.

SOY MIEMBRO PREMIER
YA HEMOS CONVERSADO CON LA AEROLINEA Y LO QUE POSPUYSIERON EL PASAJE PARA ABRIL, Y NOSOGTROS QUEREMOS UN REEMBOLSO
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Aeromexico

Refund issue
Reported by GetHuman-rogeror
Mar 20th, 2021 - 2 months ago
Not resolved
Seen by 11 customers so far
Similar issue to 232 others
0 customers following this

Timeline

GetHuman-rogeror started working on this issue
Mar 20th 7:26pm
GetHuman-rogeror indicated the issue is not fixed yet.
Mar 21st 3:55pm
GetHuman-rogeror indicated the issue is not fixed yet.
Mar 25th 3:03pm