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The issue in GetHuman-bachnguy's own words
I bought * tickets on Aeromexico from SJC to Mexico City: ZKNZUL (* tickets) and QWHDWR (*ticket) - because of your policy * free check in bag. *Leaving **** from SJC at *am on AM**** & connect at LAX on AM******But you transfered all of us to Deta: HCQZOU (* tickets) and HCBQCY (*ticket) and Delta now made us pay $** per check in bag. **This is not right or fair. We bought tickets from you because of the free check in bag. With * people that's $*** for one way and $*** for RT. **I would like to have these fees refunded. Pls help us with this. Thank you. **Bach Nguyen*Theresesa Nguyen****-***-****
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