I had a flight for the **th of October and due to not being able to change the flight t...

GetHuman1376307's customer service issue with Aeromexico from October 2018

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The issue in GetHuman1376307's own words
I had a flight for the **th of October and due to not being able to change the flight to the **th with aeromexico, I had to purchase a new flight with another airline. I called to see what my best options were and spoke with a supervisor who told me the best option was to call the morning of the flight and let them know I was not on the flight, in order to still keep my returning flight. Now that i have called to let them know as I was told, the representative tells me that's not possible. Even when a supervisor told me to do this.
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Aeromexico

Customer service issue
Reported by GetHuman1376307
Oct 19th, 2018 - 25d ago
I have an issue with Aeromexico too
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Seen by 2 customers so far
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GetHuman1376307 started working on this issue
Oct 19th 4:17pm