I ordered a lens and on **-**-** expected it to arrive either June ** or **. Now I find...

GetHuman-honey_ba's customer service issue with Adorama.com from June 2018

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I ordered a lens and on **-**-** expected it to arrive either June ** or **. Now I find it will not be here until **-**-**. This is after the event I needed it for. After talking to a UPS rep and being told that shipping could only be upgraded by Adorama (and yes he said it could be upgraded even after the package shipped), I called Adorama customer service snd was told that nothing could be done. **You need to make your shipping policy clearer. Put a same day shipping cut off time somewhere. Make sure you let people know your Expidited Shipping does NOT INCLUDE weekend days even though UPS does work weekends.*Not a happy camper.**Beverly
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Adorama.com

Customer service issue
Reported by GetHuman-honey_ba
Jun 14th, 2018 - 9 mons ago
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Seen by 7 customers so far
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Timeline
GetHuman-honey_ba started working on this issue
Jun 14th, 2018 8:52pm
GetHuman-honey_ba indicated the issue is not fixed yet.
Jun 15th, 2018 12:13am
GetHuman-honey_ba indicated the issue is not fixed yet.
Jun 15th, 2018 12:14am
GetHuman-honey_ba indicated the issue is not fixed yet.
Jun 15th, 2018 12:14am
GetHuman-honey_ba confirmed the issue is fixed. Hooray!
Jun 16th, 2018 2:08pm