Have tried to fix this problem for several weeks with no success. Photoshop wouldn't wo...

GetHuman3498780's Technical support issue with Adobe Systems from August 2019

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The issue in GetHuman3498780's own words
Get the app to work. ... Have tried to fix this problem for several weeks with no success. Photoshop wouldn't work because of a missing manager (no longer remember its name). I went to the website several times, and followed directions from several different places, but the downloads just never worked--even after hours of waiting. Then I thought I could reinstall Creative Cloud (been a subscriber for years). I followed directions for uninstalling, but I don't think I did it correctly. Still, I trashed everything and emptied the trash. Then I tried several times to download and install CC, but again the download just froze. I have client work with a deadline on Friday. What can I do? Please, please help. Thanks, Linda
I've literally done everything on every page that offers help. It's just made things worse.
Talk to me & walk me through a fix that works.
Several years as a CC subscriber.
Like everything on every "helpful" page on the website.
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Adobe Systems

Photoshop * CC
Technical support issue
Reported by GetHuman3498780
Aug 28th, 2019 - a year ago
Not resolved
Seen by 5 customers so far
Similar issue to 549 others
0 customers following this

Timeline

GetHuman3498780 started working on this issue
Aug 28th, 2019 9:58pm
GetHuman3498780 indicated the issue is not fixed yet.
Aug 29th, 2019 5:56am
GetHuman3498780 indicated the issue is not fixed yet.
Aug 30th, 2019 7:01pm

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