Have tried to fix this problem for several weeks with no success. Photoshop wouldn't wo...

GetHuman3498780's Technical support issue with Adobe Systems from August 2019

Help with my Adobe Systems issue
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The issue in GetHuman3498780's own words
Get the app to work. ... Have tried to fix this problem for several weeks with no success. Photoshop wouldn't work because of a missing manager (no longer remember its name). I went to the website several times, and followed directions from several different places, but the downloads just never worked--even after hours of waiting. Then I thought I could reinstall Creative Cloud (been a subscriber for years). I followed directions for uninstalling, but I don't think I did it correctly. Still, I trashed everything and emptied the trash. Then I tried several times to download and install CC, but again the download just froze. I have client work with a deadline on Friday. What can I do? Please, please help. Thanks, Linda
I've literally done everything on every page that offers help. It's just made things worse.
Talk to me & walk me through a fix that works.
Several years as a CC subscriber.
Like everything on every "helpful" page on the website.
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Adobe Systems

Photoshop * CC
Technical support issue
Reported by GetHuman3498780
Aug 28th, 2019 - a year ago
Not resolved
Seen by 5 customers so far
Similar issue to 549 others
0 customers following this


GetHuman3498780 started working on this issue
Aug 28th, 2019 9:58pm
GetHuman3498780 indicated the issue is not fixed yet.
Aug 29th, 2019 5:56am
GetHuman3498780 indicated the issue is not fixed yet.
Aug 30th, 2019 7:01pm

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