Cloudfoam are making popping sound in both shoes

GetHuman853739's customer service issue with Adidas from July 2018

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The issue in GetHuman853739's own words
Get them fixed ... To whom it may concern,*My name is Kathy **I recently bought a pair of your Adidas cloudfoam, because I tried them on and were very comfortable, with my back issues I have it is hard to find shoes that work with all the walking I do with my kind of job. I bought them maybe * weeks ago so of course the store I got them from can not do anything about the issue. The issue is EVERY TIME I was they are making a popping sound that is loud, not sure why? I have looked over them to see if maybe a rock or something got into them but NOTHING. I must say I am VERY DISAPPOINTED in these shoes now, and being a mother of * I don't have lots of money to spend on shoes every month as I would rather spend my money on my children. I hardly buy myself stuff so when I did and now this is happening you can see why I am very DISAPPOINTED. Can you maybe explain to me what could be causing this??
I don't buy myself shoes often and I find these that are comfortable and in less than a month they make loud popping noise everytime I walk. Very annoying
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Adidas

Adidas cloudfoam
Customer service issue
Reported by GetHuman853739
Jul 6th, 2018 - 4 years ago
Fixed
Seen by 21 customers so far
Similar issue to 317 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account
Phone number on the account

Timeline

GetHuman853739 started working on this issue
Jul 6th, 2018 2:34am
GetHuman853739 indicated the issue is not fixed yet.
Jul 6th, 2018 3:47am
GetHuman853739 indicated the issue is not fixed yet.
Jul 6th, 2018 3:48am
GetHuman853739 indicated the issue is not fixed yet.
Jul 6th, 2018 3:48am
GetHuman853739 indicated the issue is not fixed yet.
Jul 6th, 2018 3:49am
GetHuman853739 indicated the issue is not fixed yet.
Jul 6th, 2018 3:53am
GetHuman853739 indicated the issue is not fixed yet.
Jul 6th, 2018 5:13pm

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