I went into the Adidas store in Paramus, NJ today. I had purchased a pair of shoes from...

GetHuman847535's customer service issue with Adidas from July 2018

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The issue in GetHuman847535's own words
I went into the Adidas store in Paramus, NJ today. I had purchased a pair of shoes from the store that I was told would be very comfortable, but only spiked me all over my feet and caused excruciating pain. I went in the store and Abby, started off by giving me a poor attitude, talking to me sarcastically and as though in disgust. She finally agreeed to swap out the shoes for another pair. The new pair was $*.** less than the one I purchase, but she refused to give me the difference in money or a gift card. In fact, she marked up the price of the cheaper shoes so as to not give back change. This is illegal! I am returning everything I purchased from this store. I don’t support stores that steal from their customers and who hire rude and nasty management. I am reporting this to the better business bureau.
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Adidas

Customer service issue
Reported by GetHuman847535
Jul 3rd, 2018 - a yr ago
I have an issue with Adidas too
Fixed
Seen by 17 customers so far
Similar issue to 295 others
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Timeline
GetHuman847535 started working on this issue
Jul 3rd, 2018 9:50pm
GetHuman847535 indicated the issue is not fixed yet.
Jul 3rd, 2018 11:58pm
GetHuman847535 indicated the issue is not fixed yet.
Jul 4th, 2018 11:16pm
GetHuman847535 indicated the issue is not fixed yet.
Jul 5th, 2018 5:24pm